Where do I see why it failed?
Click the Clipses icon in your Chrome toolbar. The row under Recent reads Didn't record with a short reason under it. The card in the call says Clipses couldn't record this call and Try adding it again from the Clipses toolbar icon.
Clipses never got into the call
Google Meet held Clipses.ai Notetaker in the waiting room and nobody admitted it before the call ended, or the call was over by the time it arrived. Next time, watch for Waiting to be let in in the extension and admit the notetaker from the people list. See Why does Google Meet say the notetaker "isn't signed in"?
It says Clipses couldn't be added to the call
The reason reads We couldn't add Clipses to that call. Check the link and try again. Open the invite, copy the join link again and add Clipses once more.
It says no recorder is available
The reason reads No recorder is available right now. Try again in a minute. This is temporary. Wait a minute and add Clipses to the call again.
The call was recorded but the video did not arrive
The recording finished but could not be brought into Clipses. The row explains which:
- That call had no audio, so there was nothing to transcribe. Nothing was captured on the call's audio.
- The recording file didn't open. Nothing was saved.
- The recording only partly arrived. Please try again.
- This call is longer than the storage left on your plan, so it couldn't be kept. Free up storage or upgrade, then record again. See How many calls can Clipses record at once?
Can I try again?
Yes. A failed recording does not block the call. Click the Clipses icon and add Clipses again, from the card in the call, from Google Calendar, or by pasting the link.
Still stuck? Email hello@clipses.ai.